Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us:

• Account information (name, email, password)
• Company information
• Payment information
• Data you upload to create dashboards
• Communications with our support team

1.2 Automatically Collected Information

When you use our service, we automatically collect:

• Usage data and analytics
• Device information (browser type, operating system)
• IP address and location data
• Cookies and similar tracking technologies
• Log data (access times, pages viewed)

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our service
• Processing your transactions and payments
• Sending you technical notices and support messages
• Responding to your comments and questions
• Improving and personalizing our service
• Analyzing usage patterns and trends
• Detecting and preventing fraud and abuse
• Complying with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data. Your information is stored on secure servers with encryption both in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our service
• Improve our service based on usage patterns
• Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect service functionality.

5. Third-Party Services

We may share your information with third-party service providers who assist us in:

• Payment processing
• Analytics and performance monitoring
• Customer support
• Email delivery
• Cloud hosting and infrastructure

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing of your data
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at hello@vexidata.com

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 90 days, except where we must retain it for legal or regulatory purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our service. Your continued use after such modifications constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: